Herbert Smith Freehills LLP
Canary Wharf, London, UK
Working under the direction of the Managers/Senior Executives, to identify and understand client needs, executing the recommended technical solutions and delivering an effective solution throughout the life of a matter. In consultation with the Managers/Senior Executives to help set accurate budgets for costs and timescales for cases, subsequently ensuring that such work is completed within budget and to agreed standards and deadlines. Working with Managers to develop project management plans for each matter, which includes evidence tracking, resource management, preparing and reporting on cost proposals, risk management, risk mitigation and status reporting. Maintaining project files including preparing file notes, memoranda, minutes of meetings, instructions and communications with the legal teams and clients. Liaising with other team members to ensure that correct solutions and processes are implemented at a cost effective level and work is delivered on time. Working collaboratively with team members including, when directed by the Manager/Senior Executive, to supervise as appropriate any tasks delegated to Analysts. Executing tasks on cases, as assigned, with a high level of attention to detail, and to be proactive about consistency and quality control throughout. Taking the lead on individual cases, reporting to and updating Managers/Senior Executives, eDiscovery on a regular basis. Assist in the preparation of presentations to internal and external audiences, conducting presentations when required. Participating in post case reviews. System implementation and support: Participating in the team's activity, workflow and processes in support of the necessary document review software solutions and, as part of their role, to provide where requested support to technical and other changes in the use of technology over time. Assisting and enabling internal stakeholders to work effectively with document review software, and with other relevant IT systems for handling case-related information. Document review software expertise: Executives will possess a sound understanding of the functionality of document review software. To the extent that problems arise, in consultation with the Managers and Senior Manager eDiscovery, to trouble-shoot problems and to liaise with the software providers to resolve any issues. Working with Third-Party Partners: Supporting and managing third party partner’s activities to support project deliverables. Liaising with third-party partners, HSF legal teams, business services and external clients where necessary to support effective communication between the parties. Providing constructive and timely feedback about the services of our third party partners to Managers as and when necessary. eDiscovery: Working with the Managers to develop, maintain and continuously improve best practice eDiscovery processes. Protocols: Advising on eDiscovery processes and protocols, including communicating with Client Technology/Litigation Support representatives of clients and/or opposing law firms on disputes when applicable. Knowledge capture and process improvement: Contributing appropriately to the continuous improvement of relevant business processes and protocols including case specific process manuals. Training: To identify and to share their own training needs as appropriate. Other: Supervising Analysts responsible for carrying out projects. Contributing to the professional development and unity of the team through knowledge sharing. Assisting to profile eDiscovery both internally and externally and to raise the understanding and recognition of its role. Assisting with the reporting, billing and other team administration tasks. Maintaining effective and productive working relationships with Alternative Legal Services colleagues and HSF legal teams. Providing any other assistance to the business and related tasks as required.
SKILLS, EXPERIENCE AND QUALIFICATIONS
Graduate (2:1 or above) or equivalent or a post-graduate qualification with a minimum of 3 A levels (ideally B grades and above) with minimum 2 years' experience in a similar industry.
If not a graduate, then the candidate must demonstrate evidence of operating at an appropriate level in the eDiscovery or technical client data field.
Expertise in Case Management Software such as Recommind Axcelerate, Relativity, or similar.
Experience working within a similar team at the required level.
Expertise in document reviews and case work.
Proficiency in technical skills.
Good verbal and written communication skills.
Capable of articulating technical concepts effectively. Able to draft concise, accurate (grammar and spelling) and credible notes/emails to explain the eDiscovery process.
Excellent understanding of the legal framework of eDiscovery, existing protocols, practices and relevant legal standards. Academic legal training (law at degree level or postgraduate) and experience as a legal practitioner desirable.
Experience related to eDiscovery and other Litigation Support processes.
Proficiency in several Litigation Support applications and a sound knowledge of eDiscovery software market.
Experience of supervising more junior staff, ideally including identifying and responding to training needs.
Proficiency in MS Windows and MS Office Applications.
Industry knowledge or law firm experience, or of working in a professional services environment (e.g. consulting or accounting) would be a distinct advantage, although not essential.
Financial management skills. Experience in the preparation and monitoring of cost estimates for case reviews.
GROUP / TEAM
Alternative Legal Services
GROUP / TEAM DESCRIPTION
The Alternative Legal Services business delivers high quality, cost-efficient legal services for document or information intensive, defined process work. The team works in a complementary and seamless way, offering a combination of legal expertise, process efficiency and client technology solutions to our clients. The key products and services of our Alternative Legal Services business include document review, regulatory claims assessment, due diligence, verification commercial contracts, funds' repapering, client technology services (including advisory and document review software) and asset management for real estate clients. The eDiscovery team is responsible for the provision of client data management products and services to clients of the firm through instructing teams based in the relevant Practice Groups. This includes advising on and assisting with the identification, preservation, collection and processing of client data and managing the electronic data during review and analysis, production and presentation phases. This team is part of a global technology offering which is an important component of our global Alternative Legal Services business. An Executive is responsible for managing the eDiscovery and the client technology elements of a number of client matters, which have been assigned to them by the Manager, eDiscovery or others in the team. This role is responsible for day-to-day engagement with instructing teams (partners and associates of the firm) for the best practice execution of the eDiscovery aspects of matters. The role will ensure the overall provision of high quality services and will play a key part in building the reputation of the eDiscovery function both internally and externally.