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£9.90 - £10.00 hourly
Royds Withy King LLP United Kingdom
20 Feb, 2019
Fixed Term Contract
We are looking for a Legal Assistant - Claims Handler to join our highly regarded Clinical Negligence team to work weekend shifts starting from May 2019 for 6 months. The shifts will be: Saturday 09:00 - 17:00 Sundays 10:00 - 16:00 This role is based from home with occasional travel to our Bath offices as requried for training. You will be responsible for screening new Clinical Negligence enquiries taking in-bound new enquiries by phone and email, investigating the prospects, securing funding and progressing cases to the relevant point. The role will suit a client-focused individual with exceptional organisational and communication skills. Previous experience in a Claims Handler position would be highly beneficial. Responsibilities of the Role To screen new enquiries coming into the department, obtain funding where appropriate & conduct cases to a suitable stage for transfer to other fee earners, under the supervision of senior members of the team Secure new client relationships To liaise with the Partners & other fee earners within the Department & where applicable to transfer work as directed To service the needs of Clients efficiently & to a high level Earn fees in line with the agreed targets To take part in department marketing activities as required About You Skills & Experience: Previous experience in a Claims Handler/Legal Assistant/Paralegal position Post graduate legal qualifications are highly desirable Understanding or experience within medical law or practice would be highly beneficial Helpful & understanding of client needs Exceptional communication skills and the ability to build rapport on the telephone Strong attention to detail Ability to work in a pressurised environment and meet multiple deadlines Enthusiastic, “can do” approach to work Enjoys working in a team and adds value  Behaviours: Positive Attitude to Work- Approaches work with positivity and energy and thrives in a busy environment. Effective Communicator- Clearly conveys information and ideas through the relevant media. Speaks in Plain English. Self Aware- Recognises personal strengths and weaknesses and uses that knowledge to interact positively with others. Maintains a professional impression. Team Player- Actively participates as a member of a team. Develops and maintains relationships with others. Resilient- Functions effectively under pressure and handles difficult circumstances in a manner that is acceptable to others and Royds Withy King. Open to Change- Receptive to new ways of working with the ability to be flexible in approaching tasks and problems. Please note that closing dates on vacancies are provided as a guideline. Royds Withy King reserves the right to close a vacancy earlier than the stated closing date. Please note, this role is home-based and therefore you will need to have a suitable home office set up to enable you to work effectively.
£24,000 - £25,000 yearly
Royds Withy King LLP Bath, UK
20 Feb, 2019
Permanent
Our Real Estate team work closely with commercial and residential property developers and landowners, commercial landlords and investors, banks and institutional lenders, commercial tenants or business owners. The team  has a wealth of experience covering a wide range of real estate issues. We are looking for a Legal Assistant to provide an efficient and effective administrative support to the Real Estate team in Bath. In ths role your duties will include:   Clients & Service Manage an administrative workload under the guidance of a fee earner Provide administrative support to fee earners including file-opening, telephone management, audio-typing, filing/ archiving, photocopying, email management, online portal management and dealing with post Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions Undertake basic legal processes, under supervision, such as obtaining relevant documentation, completing relevant forms and processing monies. Undertake legal research where requested by fee earners Correspond with clients as necessary through telephone, email, letter and face to face Ensure adherence to all affiliations and standards connected to the department Check to ensure all work complies with risk management policies and procedures, in particular with regards to file opening processes. Deal with new enquiries for the department Growing the Business Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation Attend RWK BD events where appropriate to provide support including greeting attendees, registering attendees and providing refreshments Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients.  Support fee-earners by acting as a point of contact for 3 rd  parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport Participate in relevant firm wide and department training Act as an ambassador for the firm at all times People & Culture Provide support for designated fee earners and act as a resource for the wider team, providing help where required Work closely with other members of the team to ensure work is done to expected standards in required time frames Manage diaries (both individual and group) to ensure key dates are adhered to Liaise regularly with contacts in other departments and the business function teams across the firm, building mutually beneficial relationships Coordinate team activities such as meetings, training or social activities Financial & Operational Excellence Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible Input into procedural changes, making suggestions for improvement and efficiencies.  Time record for aspects of work where appropriate About You Skills & Experience: Previous experience in a administrative role within a Real Estate or Conveyancing team Minimum of 5 GCSEs, A-C including English and Maths Legal or secretarial qualifications are desirable but not essential Excellent organisational skills with ability to manage a busy workload Focused on delivering excellent client service     Behaviours: Positive Attitude to Work- Approaches work with positivity and energy and thrives in a busy environment. Effective Communicator- Clearly conveys information and ideas through the relevant media. Speaks in Plain English. Self Aware- Recognises personal strengths and weaknesses and uses that knowledge to interact positively with others. Maintains a professional impression. Team Player- Actively participates as a member of a team. Develops and maintains relationships with others. Resilient- Functions effectively under pressure and handles difficult circumstances in a manner that is acceptable to others and Royds Withy King. Open to Change- Receptive to new ways of working with the ability to be flexible in approaching tasks and problems.
Linklaters LLP City of London, London, UK
20 Feb, 2019
Trainee
Background to the role Clients are placing increasing emphasis on efficiency and value for money. Legal project management applies project management techniques to the legal industry to help increase client value and further enhance client experiences. In 2017, Linklaters became the first law firm ever to win both the Asia and Europe ‘Most Innovative Law Firm’ category in the same year at the FT Innovative Lawyers Awards. Overview of the role The role of a Legal Project Manager is to support the practice in the management of large, complex matters or deals. The size and scale of the matter must warrant the level of support that is suggested below. It is the responsibility of the project manager to understand the requirements of the matter and make a judgement on what level of support should be provided. The Legal Project Manager should take ownership for and jointly deliver the following in conjunction with the Practice. The individual will also support other aspects of the firm’s continuous improvement and efficiency strategy as part of their role within the Business Improvement team. Key responsibilities and challenges At the outset of the matter, work with the Matter Manager to agree what level of support is required and engage with the matter team to understand client requirements. Use of matter management tools, templates and best practices from the Matter Management Toolkit Work with Matter Manager to ensure core matter controls are in place such as Engagement Terms, Working Parties List, matter plan etc. Help Matter Managers with scoping and agreeing for new pieces of work Assist decision making about the format of information when being shared with the clients Jointly plan the matter with the core team using the appropriate tool to support the matter (MS Project, Excel, PowerPoint, Word tables) Use the plan and resource model for the matter to help determine an upfront price/budget for the matter taking into consideration fee deals and profitability Support in managing matter commercials such as: Creating a budget for the matter which can be shared with the client (frequency to be determined by the client) Setting up the segments to reflect the plan or any requirements from the client, this should smooth the billing process further down the line Putting in place a process for reporting on WIP and debt monitoring Highlighting potential issues around profitability, recovery and payment Provide input and structures for status update meetings both internally and with the client Understand the reporting requirements of the team determining how the reports can be produced in the most efficient manner. Possible reports could include Individual work allocation reports, over allocation report and task reports Resource profiling to determine correct gearing for the deal (with the help of DFMs) Introduce structured communication channels – weekly calls with agenda, distribution lists, organisation charts Suggest deal debriefs and post matter client engagement is undertaken Training / role development Seek out and attend training and development opportunities under guidance of line manager Set and work towards stretch development objectives Project Management good practice Work with other Legal Project Managers within the firm to share good practice, discuss any challenges or issues and innovate producing new tools and ways of working Attend a Microsoft Project training course to understand how the tool is used in the market as well as at Linklaters Gain an understanding of the training that is being delivered to our Managing Associates and Associates around matter management to ensure we are providing a consistent message. Marketing of the service Provide the best client service possible, delivering value and delivering on time are key to ensuring that our lawyers and our clients speak positively about the service. Gather feedback from Partners and Matter Managers who could act as champions for the service provided. Work to identify large, complex matters that could benefit from project management support and approach the Partner or Matter Manager accordingly This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.   Skills/ Experience/ Qualifications Required Character: Confident and sensitive style Good listener with strong action orientation skills. Consultative, engaging style, strong on facilitation Adaptable, pragmatic, highly motivated, self-starter with a can-do attitude Diplomatic team player with the ability to communicate effectively with people at all levels from across the firm and to explain and justify solutions in clear non-technical language Ability to earn respect of fellow team members and the practice, willing to assist colleagues (inclusive of out of normal office hours) to meet deadlines Demonstrates strong commitment to maintaining high levels of customer service Performs well under pressure. Assertive when necessary Motivated and enthusiastic, and willing to learn new skills / take on responsibility Education / Qualification:   Essential 2:1 Degree (or equivalent)   Desirable Prince II Practitioner, APMP or other project management qualification Process improvement or change management qualification   Languages: Essential English Desirable Any additional business language Practical experience: Experience of delivering successful projects Change management experience   Desirable Experience of using Microsoft Project and other Project Management tools Office skills: Strong working skills of MS office applications (Excel, Word, Outlook, Power point etc) Outstanding written and verbal communication skills Strong influencing ability Attention to detail Able to prioritise quickly, often in busy periods, in a calm manner Good office administration skills Confident presenter / trainer Quality assurance and customer service experience   Desirable MS Project Commercial Skills: Good business acumen Ability to work with numbers and understand financial concepts Appreciation of city business dynamics Desirable Sound understanding of legal market and how matters are managed within legal firms            
Linklaters LLP City of London, London, UK
20 Feb, 2019
Permanent
To support Capital Markets Partner(s). Will be supporting Partner and Counsel Key Dimensions Primarily to act as PA to Global Capital Markets Partner(s), but also to provide executive assistant support Key responsibilities and challenges 1. PA/Legal Secretary to Capital Markets Partner(s) Diary management – arranging meetings, liaising with clients, prioritising and rescheduling meetings as appropriate (must be able to anticipate partner’s needs in scheduling diary) Email assistance and management when required Fielding phone queries, acting as a gatekeeper to the Partner(s), dealing with requests or passing them onto the relevant person as appropriate Collating and printing papers for meetings Dealing professionally and confidently with senior partners Collating and circulating agendas as appropriate Managing confidential data Typing documents and making amendments as necessary Co-ordination of travel arrangements (often in conjunction with other PAs), booking flights, hotels, arranging currency, taxis and compiling a folder of documents for trips as necessary Working with and assisting the other PAs where necessary Processing expenses General administrative tasks e.g. photocopying, scanning, printing, archiving, hard copy filing Managing billing working practices, liaising with credit control, dealing with PO numbers and WIP updates 2. Executive assistant responsibilities Proficient in the use of word, power point and excel, and, in order to assist in the preparation of documents, presentations, spreadsheets and charts Assisting in the organisation and preparation of materials for town hall style meetings / large (global) events / away days / conferences as necessary (by telephone, Skype for Business or face to face as appropriate) Assisting with ad-hoc projects Characteristics, Skills & Experience required:   Character Friendly, personable and approachable; Excellent communicator; Adaptable and flexible; Confident and professional; Conscientious and diligent; Calm Education / Qualification Essential: Minimum 5 GCSEs or equivalent, including English Desirable: PA level experience A-Level or equivalent Languages English Practical experience At least 5 years’ experience working as a secretary/PA at management level; Secretarial experience working in a busy professional services/corporate environment and juggling competing demands / multiple tasks. Office skills Essential: IT literate with high level of proficiency in Microsoft Office suite (Excel, PowerPoint, Word, Outlook); Skype for Business; Excellent diary management; Document management and filing efficiently. Desirable: SAP Client book and deal finder NIM Intranet pages Commercial Skills Organisation and ability to manage time to complete multiple tasks and prioritise efficiently under pressure; Proactive and enthusiastic, positive can-do attitude; Excellent communication and interpersonal skills and able to develop relationships with people of all levels and deal with them professionally at all times; Integrity and ability to maintain confidentiality; Ability to work independently and as part of a team; Flexible and receptive to change in line with business demands; Ability to remain calm under pressure; Ability to exercise judgement and take responsibility for and conclude actions; Good problem solver; able to offer practical solutions; Excellent attention to detail; Commercially aware, understand internal and external clients.
Kantar London, UK
20 Feb, 2019
Permanent
Main Duties and Responsibilities ISO 9001 ·         Project Lead on ISO 9001 maintenance ·         Build, train and supervise a team of Quality Champions to: role model and promote the quality processes within their teams maintain, update and communicate continually updated documentation relating to ISO9001 be responsible for internal audit process in their department in preparation for successful external audit. Review existing KWP processes and documentation and ensure ISO “fit for purpose” improvements as required Develop and implement risk-based approach to Quality Management Design structure / outline of KWP Business Process Map Consult teams across KWP to complete and maintain Business Process Map Check system documentation and liaise with Department Heads as required Maintain ISO 9001 documentation to support KWP Quality Management System Deliver Internal Audit Training, launch/manage the internal auditing programme GDPR Lead and work with GDPR Subject Matter Experts/Champions to provide Data Protection compliance advice and support to the business. Continue to develop and implement GDPR compliance, working with the Data Protection Officer where appropriate. Promote a culture of data protection across the organisation. Continually review GDPR processes to ensure they continue to be fit for purpose and make required changes/enhancements to ensure they meet GDPR requirements.  Ensure company documentation and practices continue to reflect both Kantar Guidance as well as legal regulations with regards to all matter of privacy and data management across affected teams Work with key stakeholders to maintain privacy policies of Kantar Worldpanel panels and ensure these are reviewed annually. Review data minimisation processes to ensure they are complying as designed and are actioned within the required timeframes. Undertake reporting on data incidents/data breaches and provide reports outlining root causes and recommendations to prevent similar re-occurrences. Maintain key registers for tracking and reporting requirements. Maintain, design, and assist in GDPR training as and when required and ensure that all teams actively do this for new starters. BCM ·         Project Lead on BCM maintenance, ensuring all business process documentation is up to date and plans are in place to ensure business continuity ·         Build, train and supervise a team of BCM Champions to: role model and promote the BCM processes within their teams maintain, update and communicate continually updated documentation relating to BCM Review existing KWP processes and documentation and ensure BCM “fit for purpose” improvements as required Consult teams across KWP to complete and maintain Business Process documentation Deliver Internal BCM Training WPP IT Audit Work with IT Liaison Team to ensure adherence to audit framework Identify risks and track them, report on these and monthly GCC meetings Plan and Chair monthly GCC meetings Work with finance to ensure participation in the annual internal audits Regular reports to the Ops Board on compliance and risks Person Specification An improvement focus and experience of delivering continuous improvement. Strong leadership, project ownership and management skills Good working knowledge of operating / co-ordinating quality assurance systems? Experience of managing projects and implementing, reviewing and improving process Engaging communication and interpersonal skills Comfortable running project planning and progress meetings/workshops Experience of documenting processes.
CMS Intentional LLP Bristol, UK
19 Feb, 2019
Permanent
Are you looking for a new opportunity within a law firm that is significantly growing in size and global reach? Would you like join this new distinctive modern city powerhouse and be part of paving a fresh way of providing secretarial support? We have an opportunity for a Junior Secretary to join our Brisol office providing a high-quality and efficient secretarial service to fee-earners and trainee solicitors. Reporting directly to the Secretarial Services Manager, your focus will be on efficiently managing your own workload and being proactive with the ability to work on your own initiative. Other tasks include, but are not limited to; - Managing workflow to the Document & Design Centre, Print Room etc as required; proactively taking steps to ensure work is returned within required timescales - Copy-typing and digital dictation as required - Collating all indexing on legal documentation and setting up files as necessary - Processing fee-earner expenses on Chrome River in a timely manner - Establish positive and effective working relationships with colleagues at all levels - Become adept at proof-reading and carrying out quality checks on all work produced - Take responsibility for fee-earner diary management as required - Provide cross Practice-Group support where necessary You will have a minimum of Grade C at GCSE in Maths and English. You will be adaptable to change whilst maintaining a professional approach, demonstrating high levels of client care, organisational and time management skills. You will have gained previous experience within another law firm or other professional services environment demonstrating a proactive and enthusiastic approach with high levels of IT literacy, superb attention to detail and well-developed administrative skills with the ability to multi-task under pressure.