£9.90 - £10.00 hourly
Royds Withy King LLP United Kingdom
20 Feb, 2019Fixed Term Contract
We are looking for a Legal Assistant - Claims Handler to join our highly regarded Clinical Negligence team to work weekend shifts starting from May 2019 for 6 months. The shifts will be: Saturday 09:00 - 17:00 Sundays 10:00 - 16:00 This role is based from home with occasional travel to our Bath offices as requried for training. You will be responsible for screening new Clinical Negligence enquiries taking in-bound new enquiries by phone and email, investigating the prospects, securing funding and progressing cases to the relevant point. The role will suit a client-focused individual with exceptional organisational and communication skills. Previous experience in a Claims Handler position would be highly beneficial. Responsibilities of the Role To screen new enquiries coming into the department, obtain funding where appropriate & conduct cases to a suitable stage for transfer to other fee earners, under the supervision of senior members of the team Secure new client relationships To liaise with the Partners & other fee earners within the Department & where applicable to transfer work as directed To service the needs of Clients efficiently & to a high level Earn fees in line with the agreed targets To take part in department marketing activities as required About You Skills & Experience: Previous experience in a Claims Handler/Legal Assistant/Paralegal position Post graduate legal qualifications are highly desirable Understanding or experience within medical law or practice would be highly beneficial Helpful & understanding of client needs Exceptional communication skills and the ability to build rapport on the telephone Strong attention to detail Ability to work in a pressurised environment and meet multiple deadlines Enthusiastic, “can do” approach to work Enjoys working in a team and adds value Behaviours: Positive Attitude to Work- Approaches work with positivity and energy and thrives in a busy environment. Effective Communicator- Clearly conveys information and ideas through the relevant media. Speaks in Plain English. Self Aware- Recognises personal strengths and weaknesses and uses that knowledge to interact positively with others. Maintains a professional impression. Team Player- Actively participates as a member of a team. Develops and maintains relationships with others. Resilient- Functions effectively under pressure and handles difficult circumstances in a manner that is acceptable to others and Royds Withy King. Open to Change- Receptive to new ways of working with the ability to be flexible in approaching tasks and problems. Please note that closing dates on vacancies are provided as a guideline. Royds Withy King reserves the right to close a vacancy earlier than the stated closing date. Please note, this role is home-based and therefore you will need to have a suitable home office set up to enable you to work effectively.